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After my first phone call I was sure I had the right surgeon! I had wanted to check several offices/surgeons before my surgery, I am nothing if not thorough!! First office was booked about a month out, no problem, "can I be put on cancellation list?" ONE week later on facebook they had several cancellations and wanted to fill the spots, but didn't call me. Moving on because I won't do incompetent with something so important. Next try...very interested in having me as a patient and after trying to schedule an initial consultation and again being on cancellation list I got emails and texts regarding products and services. Ok, if I haven't been seen and am not a patient, yet, stop trying to sell me unless I become one. Then PSI. From the first phone call I was treated like an old friend, not a wallet. Consultation one week out! Lori is amazing and Dr. Joe is a wonderful personable man and loves his job as well as valuing his patients. My procedure??? AMAZING results, thank you Dr. Joe!!
Lori did an amazing job during my consultation answering every question and I felt more like a friend than patient when I left. Lori also made sure to be there with me during my procedure, though she also had other commitments, I couldn't have received that kind of caring personalized attention anywhere! Upon meeting Dr. Joe I was positive that I made the right choice in Plastic Surgery Innovations. Dr. Joe has a wonderful personality that put me instantly at ease and the job he did for me is nothing less than perfection, I feel beautiful!!
I want to say I did my homework on my procedure, other offices had trouble with things as simple as scheduling an appointment, I have no patience for that kind of incompetence when the decision to have any cosmetic procedure is a difficult one.
Dr. Joe will be honest with you, no matter what, don't expect sugar coating, he is a perfectionist and you won't leave him feeling like he just wants your money, he is quite passionate about his work.
I have been a patient with this office and Dr. Joe for about 10 years now! They are the most kind, compassionate, caring and loving office I have ever been too! They go over and beyond to ensure that your taken care of! Dr. Joe has a heart of gold and will do whatever he can to help you. He alone is so compassionate and caring that you feel more like family rather than a patient! I am so glad I was referred to them all those years ago!
Dr Joe and his staff (Especially Lori) were amazing. During all my visits pre-op, surgery and 2 post op appointments I was made to feel very comfortable and the attention from them that I received made me feel like I was the only patient they had. All my questions and concerns were answered in a timely fashion, I was never rushed at any time and my results are amazing! I have already recommended two friends/family and would highly recommend them!!
I did my research and was determined to search out the best surgeon for my procedure. I found Dr Joe and from my initial inquiry to post op follow up visits, Dr Joe and his staff were very helpful and attentive. I love my results and am very happy i made the decision to have my procedure done by Dr Joe. I hoghly recommend PSI.
I've been a patient for a little over 3 years, & I've had multiple procedures done including a face lift with minor adjustments that followed, especially with my eyebrows/tightening of skin. I had always felt that I did not measure up appearance wise, & my emotional stability was certainly affected. Since Dr. Joe has taken the time to invest in me (& my issues & concerns), I have had an emotional lift that was beyond my expectations. Not only has Dr. Joe done all of this, but his office staff has been overwhelmingly supportive, & stayed by my side while I was healing. They constantly checked on my healing process, & made sure that I used the products that were needed during this time. I have had countless number of people come up to me and say, "Wow! You look great!" None of them knew that Dr. Joe had taken me under his wing, including his office staff. Tina has been my personal care coordinator, & cheerleader, but the entire staff, especially Kay & Lori, have gone above & beyond.
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